Slide 1:
Welcome to the AccessibilityOnline Webinar Series
A collaborative program between the ADA National Network and the U.S. Access Board
The Session is Scheduled to begin at 2:30pm Eastern Time
We will be testing sound quality periodically
Audio and Visual are provided through the on-line webinar system. This session is closed captioned.  Individuals may also listen via telephone by dialing 1-712-432-3100 code 930098 (This is not a Toll Free number)
The content and materials of this training are property of the US Access Board and the Great Lakes ADA Center and cannot be used and/or distributed without permission.  This program is funded through a contract agreement with the U.S. Access Board. For permission to use training content or obtain copies of materials used as part of this program please contact us by email at adata@adagreatlakes.org or toll free (877)232-1990 (V/TTY)
www.AccessibilityOnline.org

Slide 2:
Listening to the Webinar
The audio for today’s webinar is being broadcast through your computer. Please make sure your speakers are turned on or your headphones are plugged in.
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If you are having sound quality problems check your audio controls by going through the Audio Wizard which is accessed by selecting the microphone icon on the Audio & Video panel 

Slide 3:
Listening to the Webinar, continued
If you do not have sound capabilities on your computer or prefer to listen by phone, dial:
1-712-432-3100 Pass Code: 930098 This is not a Toll Free number

Slide 4:
Listening to the Webinar, continued
MOBILE Users (IPhone and IPad Only)* 
Individuals may listen** to the session using the Blackboard Collaborate IPhone or Ipad App (Available Free from the Apple Store)
*Individuals using this method must contact adaconferences@adagreatlakes.org or call 877-232-1990 (V/TTY) to receive the direct link to the session 
**Closed Captioning is not visible via the Mobile App 

Slide 5:
Captioning
Real-time captioning is provided during this webinar.
The caption screen can be accessed by choosing the icon in the Audio & Video panel.

Once selected you will have the option to resize the captioning window, change the font size and save the transcript.

Slide 6:
Submitting Questions
You may type and submit questions in the Chat Area Text Box or press Control-M and enter text in the Chat Area
If you are connected via a mobile device you may submit questions in the chat area within                                                                                  the App                                                                                                       
If you are listening by phone and not logged in to the webinar, you may ask questions by emailing them to adaconferences@adagreatlakes.org 
Please note: This webinar is being recorded and can be accessed on the AccessibilityOnline website at www.accessibilityonline.org/Archives within 24 hours after the conclusion of the session.

Slide 7:
Customize Your View
Resize the Whiteboard where the Presentation slides are shown to make it smaller or larger by choosing from the drop down menu located above and to the left of the whiteboard.   The default is “fit page”

Slide 8:
Customize Your View continued
Resize/Reposition the Chat, Participant and Audio & Video panels by “detaching” and using your mouse to reposition or “stretch/shrink”.  Each panel may be detached using the       icon in the upper right corner of each panel.

Slide 9:
Technical Assistance
If you experience any technical difficulties during the webinar:
Send a private chat message to the host by double clicking “Great Lakes ADA” in the participant list. A tab titled “Great Lakes ADA” will appear in the chat panel.  Type your comment in the text box and “enter” (Keyboard - F6, Arrow up or down to locate “Great Lakes ADA” and select to send a message ); or 
Email adaconferences@adagreatlakes.org ; or Call 877-232-1990 (V/TTY) 

Slide 10:
Accessible Restaurants and Cafeterias

Slide 11:
Presenter
Rex Pace, U.S. Access Board

Slide 12:
Session Agenda
Accessibility Standards
Accessible Routes
Accessible Dining Surfaces
Food Service Lines
Queues and Waiting Lines
Check-Out Aisles and
Sales and Service Counters
Employee Work Areas 

Slide 13:
Accessibility Standards

Slide 14:
Laws Requiring Accessibility
Americans with Disabilities Act (ADA)
Architectural Barriers Act (ABA)
Rehabilitation Act

Slide 15:
Accessibility Standards
2010 ADA Standard for Accessible Design – required by Titles II and III of the ADA
ABA Standards – required by the regulations and directives of the USPS, GSA, and DOD

Slide 16:
New ADA Standards
DOJ’s 2010 ADA Standards  
Based on the Board’s ADA-ABA Guidelines (2004) 

Slide 17:
Architectural Barriers Act
Covers:
facilities that are designed, constructed, altered, or leased by, or on behalf of the United States.
facilities receiving certain types of Federal Financial assistance.

Slide 18:
Architectural Barriers Act (ABA) Standards
DOD, USPS, and GSA Standards
Similar standards in effect for all federally funded facilities 
HUD – UFAS still applies (HUD to update standards)

Slide 19: 
2004 ADA-ABA Guidelines
Diagram showing the organization of chapters of the 2004 ADA-ABA Guidelines

Slide 20:
2010 ADA Standards
Additional DOJ requirements: 
Social Service Center Establishments
Housing at Places of Education 
Assembly Areas
 Medical Care Facilities
 Residential Dwelling Units
 Detention and Correctional Facilities
 Places of Lodging

Slide 21:
Online Guidance
www.access-board.gov/ada/

Slide 22:
New Construction and Alterations - ADA
New Construction - building standard
Planned Alterations of existing facilities
Requirements for Alterations go to the scope of work
Path of Travel obligations are in addition to scope of work

Slide 23:
New Construction and Alterations - ADA
Existing facilities dealt with in the regulations (no alterations planned)
Accessible spaces and elements must be maintained after first occupancy

Slide 24:
1991 ADA Standards
Section 5: Restaurants and Cafeterias
5.1 General
5.2 Counters and Bars
5.3 Access Aisles
5.4 Dining Areas
5.5 Food Service Lines
5.6 Tableware and Condiment Areas
5.7 Raised Platforms
5.8 Vending Machines and Other Equipment 

Slide 25:
2010 ADA Standards 
Scoping:
206 Accessible Routes: 206.2.5 Restaurants and Cafeterias; 226 Dining Surfaces and Work Surfaces
227 Sales and Service:  227.4 Food Service Lines

Slide 26:
2010 ADA Standards 
Technical Requirements:
Chapter 9: Built-in Elements
902 Dining Surfaces and Work Surfaces
904 Check-Out Aisles and Sales and Service Counters
904.5 Food Service Lines 

Slide 27:
ABA Standards 
Scoping:
F206 Accessible Routes: F206.2.5 Restaurants and Cafeterias
F226 Dining Surfaces and Work Surfaces
F227 Sales and Service: F227.4 Food Service Lines

Slide 28:
Accessible Routes

Slide 29:
Accessible Routes
Section 206
Image of accessible route between public sidewalks, passenger loading zones, and transit stops.

Slide 30:
Accessible Route Scoping
206.2.5 Restaurants and Cafeterias 
“an accessible route shall be provided to all dining areas, including raised or sunken dining areas, and outdoor dining areas” 

Slide 31:
Accessible Route Scoping
Accessible route to all dining areas
Graphic of a restaurant setting with multiple levels

Slide 32:
Accessible Route Scoping
Mezzanine Dining Areas 
Photo of a mezzanine dining area over a floor level dining area.

Slide 33:
Accessible Route Scoping
206.2.5 Restaurants and Cafeterias 
EXCEPTION 1:
when access not required between stories, accessible route is not required to a mezzanine dining area if it contains less than 25% of the total combined area for seating and dining
AND where the same decor and services are provided in the accessible area 

Slide 34:
Accessible Route Scoping
Existing Raised or Sunken Dining Areas
Photo of a sunken seating area within a dining space

Slide 35:
Accessible Route Scoping
206.2.5 Restaurants and Cafeterias 
EXCEPTION 2:
In alterations, an accessible route not required to existing raised or sunken dining areas, or to all parts of existing outdoor dining areas WHERE the same services and decor are provided in an accessible space usable by the public and not restricted to use by people with disabilities. 

Slide 36:
Accessible Route Scoping
206.2.5 Restaurants and Cafeterias
Advisory for EXCEPTION 2
same services:
•	bar service
•	smoking and non-smoking
•	lotto and table games 
•	carry-out buffet service
same décor:
•	seating at windows and railings with views
•	areas designed with themes
•	party and banquet rooms
•	where entertainment is provided 

Slide 37:
Accessible Route Scoping
Tiered Dining Areas in Sports Facilities 

Slide 38:
Accessible Route Scoping
206.2.5 Restaurants and Cafeterias 
EXCEPTION 3 - Sports Facilities:
Tiered dining areas providing seating required to comply with 221(Assembly Areas) must have accessible routes serving at least 25% of the dining area provided that accessible routes serve seating complying with 221 AND each tier is provided with the same services.

Slide 39:
Accessible Dining Surfaces: Tables, Bars and Counters

Slide 40:
Accessible Dining Surfaces
Fixed and built-in versus Furniture (moveable)

Slide 41:
Accessible Dining Surfaces
§ 35.151 (d) and § 36.406 (b)
Scope of coverage 
“2010 Standards apply to fixed or built-in elements of buildings, structures, site improvements, and pedestrian routes or vehicular ways located on a site.” 
 
Slide 42:
Accessible Dining Surfaces
Furniture – Regulatory Obligations Under the ADA
“The provision of accessible equipment and furniture has always been required by the ADA and the Department´s implementing regulations under the program accessibility, reasonable modification, auxiliary aids and services, and barrier removal requirements.”
From www.ada.gov or call 800-514-0301
From DOJ’s Advance Notice of Proposed Rulemaking on Equipment and Furniture

Slide 43:
Accessible Dining Surfaces
Scoping
226.1 General
Where provided for the consumption of food or drink, at least 5% of the seating spaces and standing spaces at the dining surfaces must comply with 902. 

Slide 44:
Accessible Dining Surfaces
Scoping
226.2 Dispersion
“shall be dispersed throughout the space or facility containing dining surfaces and work surfaces.” 

Slide 45:
226.2 Dispersion: Consider Types of Tables
Photo of a combination of fixed and movable conventional restaurant tables and chairs.
Photo of bar “snug” type seating and tables.

Slide 46:
226.2 Dispersion: Bars and Counters
Illustration of an accessible location in a bar counter.

Slide 47:
226.2 Dispersion: Bars and Counters
Same illustration as in previous slide but modified to show accessible location integrated into a lower bar segment.

Slide 48:
Counters and Bars
1991 Standards
Section 5.2 Counters and Bars - requirement NOT in 2010 Standards 
“Where food or drink is served at counters exceeding 34 in in height for consumption by customers seated on stools or standing at the counter, a portion of the main counter which is 60 inches in length minimum shall be provided in compliance with 4.32
OR service shall be available at accessible tables within the same area.” 

Slide 49:
Technical Requirements:
902 Dining Surfaces and Work Surfaces
902.2 Clear Floor or Ground Space
902.3 Height
902.4 Dining Surfaces and Work Surfaces for Children’s Use

Slide 50:
902 Dining Surfaces and Work Surfaces
902.2 Clear Floor or Ground Space
Photo of a person using a wheelchair with son eating at an accessible fixed table with clear floor space superimposed beneath.

Slide 51:
902 Dining Surfaces and Work Surfaces – Forward Approach
305 Clear Floor or Ground Space
306 Knee and toe clearance 
Illustration of clear floor space shown beneath a person using a wheelchair in plan view.
Illustration of close-up of knee and toe space shown in profile.

Slide 52:
902 Dining Surfaces and Work Surfaces
902.3 Height
Illustration of a fix table and stools showing table top height of 28 to 34 inches.

Slide 53:
Technical Requirements
Booth Seating
Illustration of an accessible fixed booth type table in a restaurant.

Slide 54:
Technical Requirements located on an accessible route
Illustration of accessible fixed tables and stools in a dinning space with the accessible route connecting these dining surfaces to other spaces.

Slide 55:
902.4 Dining Surfaces and Work Surfaces for Children’s Use
Knee and toe clearance – 24 inches min. height
Height – surface 26 inches min./30 inches max. 
Exception - Dining surfaces used primarily by children 5 years and younger not required to comply with 902.4 where a clear floor space complying with 305 positioned for a parallel approach is provided 

Slide 56:
Dining and Assembly Areas 

Slide 57:
Food Service Lines

Slide 58:
Food Service Lines
Photo of the interior of a cafeteria showing tray slides, salad bar and check out.

Slide 59:
227.4 and 904.5
Food Service Lines
food service lines must comply with 904.5
self-service shelves and dispensing devices covered – at least 50% - one of each type 
tray slide height

Slide 60:
904.5.1 Self-Service Shelves and Dispensing Devices
308 Reach Ranges
Photo of a person in a manual chair reaching over obstructions to try anf get silverware and napkins in a food establishment.
Illustration of a scooter user using a side reach for condiments.

Slide 61:
904.5.1 Self-Service Shelves and Dispensing Devices
Photo of a counter with drink and cup dispensers.
Illustration of a power wheelchair users using a side approach to a drink dispenser.

Slide 62:
904.5.1 Self-Service Shelves and Dispensing Devices
Figure 308.3.2 Obstructed High Side Reach
ADAAG drawings of the front and side view of the obstructed side reach.

Slide 63:
904.5.2 Tray Slides
28 inches min and 34 inches max above floor 
Photo of a tray slide in a cafeteria.

Slide 64:
Queues and Waiting Lines

Slide 65:
227.5 Queues and Waiting Lines
where serving check-out aisles or sales and service counters must meet section 404 accessible routes requirements

Slide 66:
227.5 Queues and Waiting Lines
Photo of several waiting queues and a food service counter. Queues are defined by fixed railings.

Slide 67:
Clearances
48” min. separation between reduced clearances
Shown in plan view, the minimum clear width of walking surfaces is 36 inches (915 mm) minimum, but can be reduced to 32 inches (815 mm) for a length of 24 inches (610 mm) maximum, provided that the reduced width segments are at least 48 inches (1220 mm) apart. 

Slide 68:
Clearances
Two alternative plan views are shown of an accessible route that has a 180 degree turn about an object less than 48 inches (1220 mm) wide.  In figure (a), the clear width is 42 inches (1065 mm) minimum approaching the turn, 48 inches (1220 mm) minimum at the turn, and 42 inches (1065 mm) minimum leaving the turn.  In figure (b), the clear width is 36 inches (915 mm) minimum approaching the turn, 60 inches (1525 mm) minimum at the turn, and 36 inches (915 mm) minimum leaving the turn.

Slide 69:
Check-out aisles and Sales and Service Counters

Slide 70:
227.2 and 904.3 Check-Out Aisles
Photo of several check-out aisles with tray slides.

Slide 71:
227.2 and 904.3 Check-Out Aisles
Table 227.2 Check-out Aisles from the 2010 ADA Standards.
1-4 checkout aisles of each function requires 1 checkout aisles of each function required to comply with 904.3
5-8 checkout aisles of each function requires 2 checkout aisles of each function required to comply with 904.
9-15 checkout aisles of each function requires 3 checkout aisles of each function required to comply with 904.
16 or over checkout aisles of each function requires 3, plus 20 percent of additional aisles of each function required to comply with 904.3

Slide 72:
227.2 and 904.3 Check-Out Aisles
Dispersion
exception where selling space under 5000 square feet – no more than one required to comply
altered check-out aisles - at least one until minimum number complies (227.2.1)

Slide 73:
904.3 Check-Out Aisles
Aisle (904.3.1)
Counter (904.3.2)
Check Writing Surfaces (904.3.3) 

Slide 74:
904.3 Check-Out Aisles 
aisle must comply with 403 Walking Surfaces
Figure 403.5.1 Clear Width of an Accessible Route from the 2010 ADA Standards.

Slide 75:
904.3 Check-Out Aisles 
Figure 904.3.2 Check-Out Aisle Counters from the 2010 ADA Standards.
Photo of a checkout aisle counter with tray slide Tray Slide Height (904.5.2) 28 inches min. and 34 inches max.

Slide 76:
904.3 Check-Out Aisles 
904.3.3 Check Writing Surfaces – 902.3 Height 
28 inches to 34 inches above floor 
Illustration of a wheelchair user writing a check on a lowered surface at a check-out counter

Slide 77:
227.3 and 904.4 Sales and Service Counters
Scope Requirements
at least one of each type
dispersion
technical provision same for all counters type - with and without cash registers

Slide 78:
227.3 and 904.4 Sales and Service Counters
Photo of fast food sales and services counters.  There are two counters separated by wall space.

Slide 79:
227.3 and 904.4 Sales and Service Counters
order and pick-up counters
Photo of a food order pick-up counter.

Slide 80:
904.4 Sales and Service Counters
Technical Requirements
parallel or forward approach
length and height of accessible portion of counter
forward approach must have knee and toe space

Slide 81:
904.4 Sales and Service Counters
Exception in alterations when number of existing counters would be reduced 
Figure 904.4 (Exception)
Alteration of Sales and Service Counters 
ADAAG drawing of the Alterations exception for sales and service counters

Slide 82:
904.4 Sales and Service Counters
Parallel Approach
Illustration of a service counter using a parallel approach.

Slide 83:
904.4 Sales and Service Counters
Photo of a creative accessible service counter for drink samples.

Slide 84:
904.4 Sales and Service Counters
Forward Approach
Photo of a service counter with a forward approach.
Illustration of the required knee and toe space under an element.

Slide 85:
Menu Boards and Displays
216 Signs – exception for menus
Illustration of a person with a guide dog at a fast food order counter with menu display.

Slide 86:
Employee Work Areas

Slide 87:
Employee Work Areas 
ADA:  approach, enter, and exit
ABA:  accessible 

Slide 88:
“Commercial” Kitchen - employee work area:
“All or any portion of a space used only by employees and used only for work.  Corridors, toilet rooms, kitchenettes and break rooms are not employee work areas.” (106.5) 

Slide 89:
Public and Common Use Kitchens
Illustration of a public or common use kitchen with a sink with knee and toe spare a built-in microwave, top and bottom cabinets and drawers and full height panties.

Slide 90:
Questions
You may type and submit questions in the Chat Area Text Box or press Control-M and enter text in the Chat Area 

Slide 91:
U.S. Access Board
(800) 872-2253 (voice)
(800) 993-2822 (TTY)
E-mail: ta@access-board.gov
www.access-board.gov

Slide 92:
Thank you for participating in today’s webinar
Next session:  
Accessible Elevators and Platform Lifts
May 2, 2013
www.accessibilityonline.org
(877) 232-1990 (v/TTY)

 

 

EXCEPTION 1:

when access not required between stories, accessible route is not required to a mezzanine dining area if it contains less than 25% of the total combined area for seating and dining
AND
where the same decor and services are provided in the accessible area

EXCEPTION 2:

In alterations, an accessible route not required to existing raised or sunken dining areas, or to all parts of existing outdoor dining areas
WHERE
the same services and decor are provided in an accessible space usable by the public and not restricted to use by people with disabilities.

same services:

•	bar service

•	smoking and
  non-smoking

•	lotto and table
  games carry-out

•	buffet service

EXCEPTION 3 - Sports Facilities:

Tiered dining areas providing seating required to comply with 221(Assembly Areas) must have accessible routes serving at least 25% of the dining area provided that accessible routes serve seating complying with 221
AND
each tier is provided with the same services.

Accessible Dining Surfaces
(Tables, Bars, and Counters)

Food Service Lines
Food Service Lines
227.4 and 904.5
Food Service Lines
904.5.1 Self-Service Shelves and
Dispensing Devices
904.5.1 Self-Service Shelves and
Dispensing Devices
904.5.1 Self-Service Shelves and
Dispensing Devices
904.5.2 Tray Slides

Queues and
Waiting Lines
227.5 Queues and Waiting Lines
227.5 Queues and Waiting Lines
Clearances
Clearances

Check-Out Aisles and Sales and Service Counters 
227.2 and 904.3
Check-Out Aisles
227.2 and 904.3
Check-Out Aisles

904.3 Check-Out Aisles

227.3 and 904.4
Sales and Service Counters
227.3 and 904.4
Sales and Service Counters
227.3 and 904.4
Sales and Service Counters
904.4 Sales and Service Counters
904.4 Sales and Service Counters
904.4 Sales and Service Counters
904.4 Sales and Service Counters
904.4 Sales and Service Counters
Menu Boards and Displays

Employee Work Areas

Public and Common Use
Kitchens
Questions?

 U.S. Access Board
Thank you for participating in today’s webinar
Next session:  
Accessible Elevators and Platform Lifts
May 2, 2013
www.accessibilityonline.org
(877) 232-1990 (v/TTY)